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Today, Osborne Cawkwell is 16. Happy Birthday to us! As I cast my mind back to that Friday over a decade and a half ago, when I sat on my bedroom floor stuffing envelopes, it makes me very happy to acknowledge how far we’ve come: I have morphed into a great team of 8; my cramped bedroom in Notting Hill is now a smart office in Kensington; and the handful of tutors I started with has now blossomed into a thriving database of experienced and committed teachers, with some of them having been with me since the start (you know who you are).

Perhaps the best birthday present we are receiving is the launch of OCiS. This software has been several years in the planning so for it to become live in a few days time is very exciting. We built the software to enhance our invoicing process which, to date, has been clunky and long-winded and has required patience from us, our clients and tutors. Now tutors’ timesheets and client invoices will be submitted and sent out at the click of a button ensuring the process is quick and streamlined: a calendar will help tutors keep track of their lessons and detailed invoices will give clients the information they need about each lesson. We can’t wait.

Also in time for us turning 16, we have launched a referral scheme: Osborne Cawkwell has been built on word-of-mouth recommendations and in order to thank those clients who do pass our name on, if a new client contacts us quoting OC24 along with their friend’s surname, we will deduct two hours’ worth of commission from their first invoice, as well as their friend’s next invoice. We hope that this means that we can share some birthday joy amongst our clients.

If you are thinking of booking some tuition this academic year, do get in touch; we look forward to speaking with you.

Lucy Cawkwell

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